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Helbiz Help Center
Safety
Safety
Ride safely, follow the rules of the road!
How does Helbiz address safety?
How do I safely operate a Helbiz Scooter?
🪖 Helmet Usage in Miami 🌴
How old do I have to be to use a Helbiz vehicle?
Collision & Accident Procedure
Stay Safe! 🛵
Helmets
Can I carry another person on my moped?
Can I rent a moped and let someone else ride it?
Pre-ride checklist
Australia rider insurance
Am I covered by Insurance?
What cover does the insurance provide?
How do I make a claim on the insurance?
How do I make a complaint regarding the insurance?