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Helbiz Help Center
Helbiz Electric Scooter - How to use
How do I use a scooter that has a mechanical lock?
Mechanical lock general rules
HELBIZ by PININFARINA
MiMoto electric moped - How to use
What do I need in order to access the MiMoto moped sharing service?
Do I need keys to unlock the moped?
How to adjust moped speed?
HelbizBike GRETA - How to use
Helbiz Black - How to use
Learn how to Helbiz 🍀
Can I pause a rental?
What to do if the vehicle runs out of battery during the rental?
How to turn on the lights?
Incentivized Vehicles & Parking Zones