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Rider |
Anyone in need of an alternative form of safe, environmentally conscious transportation. |
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Hubs |
Strategic locations throughout the city where Wheels devices can be placed. |
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Transporter |
An independent contractor who finds, picks up, and moves Wheels devices back to Wheels Hubs. |
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Wheels App |
Use your Wheels app to find and drop off devices at hubs! |
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Device |
Wheels' electric-powered device - keep an eye out for the Wheels logo! |
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QR Code |
A scannable label that contains information about the Wheels device to which it is attached. |
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Bounty |
A dollar amount assigned to the device you are transporting to a hub. |
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Transport Device |
A Wheels device in good condition ready to be used by a rider (available in green on the app). |
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Service Device |
A Wheels device in need of service like a low battery, issue with the GPS, etc. (available in yellow on the app). |
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Transport Hub |
Locations throughout the city for devices that are ready to ride! |
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Service Hub |
Locations for devices that need to be serviced. |
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Find Hubs Toggle (in app) |
It shows on a map where transporters can drop devices (at Service and Transport Hubs). |
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Find Bikes Toggle (in app) |
It shows the devices that are ready to get picked up (have a dedicated bounty). |
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Stripe |
Stripe is a payment and payout processing service. You will be signed up for a Stripe account, which handles both payments and payouts. Wheels does not collect nor store your payout information. |
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