Delivery & Tips - Where do I find my code?

A customer who successfully activates the long-term Helbiz GO Carpisa rental will receive the electric scooter Helbiz, for private use, at the delivery address indicated during the registration phase by
mid-January 2021.

The long-term rented scooters can be used daily through the Helbiz app, from the dedicated My Helbiz section. This feature will allow each customer to use an anti-theft system and digital localization thanks to GPS integrated into the vehicle.

> Those who did not purchase a private vehicle will see the screen from where they can visit the Helbiz website and eventually proceed with the purchase if interested.

> Those who did purchase MyHelbiz will have to enter a 6 digit code so that they can access the section and connect the vehicle with the app. You will receive the code along with the scooter at the delivery address you indicate while purchasing. Once you access the section successfully you will see your vehicle and its details such as location, battery range, and autonomy. You can unlock/lock and ring the scooter from there as well. 

The delivery will consist of an electric scooter Segway G30 and the corresponding charger to provide electricity every 2-3 days of use.

Users who have signed the long-term rental agreement are not obliged to respect the limits of the operating area of their city but can use their vehicle wherever they want.