How do I report an accident? – Helbiz

While accidents are extremely rare on our platform, we have a specialized team ready and willing to deal with any and all of your concerns.

If you are involved in an accident please make sure that everyone involved in the accident is safe, and if necessary, contact local emergency authorities.

Once everyone involved is safey, you can call our Customer Support team (available 24/7) through this form or contact our legal department at legale@helbiz.com