The Helbiz Rider Accessibility Program plan waives any applicable vehicle deposit and offers free trips under 30 minutes to any customer enrolled in a local, state, or federal low-income program, or with an income level at or below 200% of the federal poverty guidelines, in the US markets.
The Helbiz Access Plan is available to anyone currently enrolled in one of the following programs:
Local & State low-income programs
Or, at or below 200% of federal poverty guidelines
Provide last 3 pay stubs indicating a salary of less than $25,760 per year
All users once approved for the Rider Accessibility Program, have 100 free 30 minute trips every month, for a year. If you finish all your monthly rides (100 trips), you will be able to rent our vehicles at standard rates per minute.
Please note that the per-minute charge also applies after 30 minutes of riding according to the prices on the specific market. If you continue to ride, you will be charged at standard rates per minute, depending on the city in which you use our service. The unlock fee is free.
For general questions about the program, please reach out directly to our Access departments via emails at firstname.lastname@example.org