To our valued riders and Helbiz family,
Our mission at Helbiz has always been to offer you a safe ride while enriching the communities we operate in around the world. With the increased risks and continued uncertainty surrounding COVID-19, please be assured that we are taking all the necessary precautions to ensure the highest levels of safety for our employees and our riders.
We will continue to operate our fleets around the world to offer our users the transportation support they need during this difficult time. We are taking stringent measures to sanitize and clean our devices multiple times a day and will provide additional sanitizing resources upon request. Our global employees will be taking every safeguard to make sure they’re protected as they continue to serve the markets we operate in.
Additionally, as the transportation leader in Italy, we are heartbroken over the unprecedented moment that our country is currently facing. To do our part, we’ve offered all emergency personnel as well as those who need transportation options throughout the nation, access to our fleets at no charge to help them efficiently reach their destinations as they heroically face this pandemic head-on.
We are continuing to monitor this evolving situation closely and will keep you informed of any updates to our policy. Please stay safe and reach out with any concerns. We are all in this together.