In case of any unforeseen situation that may occur with the vehicle during the long-term rental, you need to contact customer service immediately indicating all the necessary information.
In case of theft, it is necessary to contact us immediately. We will take care of finding the vehicle.
In case of damage, it is necessary to contact us immediately explaining the problem encountered with the vehicle. We will take care of fixing the vehicle and providing the user with spare parts. We will also assess the damage and how to proceed with eventual additional costs.
The insurance is provided only for users who have signed the consumer contract. In case of sharing the vehicle with another person, the user is responsible for all damages, accidents, etc.