While accidents are extremely rare on our platform, we have a specialized team ready and willing to deal with any and all of your concerns.
Your safety is very important to us. Please call 911 now if needed. Once everyone involved in an accident is safe, please send us an email at firstname.lastname@example.org with all the details (such as location of incident, travel path, scooter ID, and any other additional information) or call +1(888)974-9074, and our Trust & Safety team will help.
We recommend that all riders should practice safe riding, including the use of a helmet. We believe a safe ride is a fun ride!