To start riding, you’ll need to use the Skip or Helbiz app. The app will display a map of all available scooters in your area. Use the map to find the scooter you want to ride, and tap “Start Ride” in the app.
The app will then prompt you to either scan the QR code located between the handlebars of the scooter or enter it manually.
To ride the scooter, place both feet on the board in a wide, comfortable stance. Squeeze the lever with your right hand to accelerate, and squeeze the brake with your left hand to slow down. Ride in bike lanes whenever possible. If no bike lanes are available, ride on the right side of the right lane. Always yield to cars and bicycles.
When you’re ready to return a scooter, just park it anywhere it is legal to do so in your city.
You will need to confirm in the app that you’re ending your ride by taking a photo of the parked scooter. Otherwise, you may continue to be charged even if you’re not riding the scooter. To do this, tap “End Ride” and take a photo of the entire vehicle as well as the parking spot. You’ll then be able to view a summary of your ride and a receipt (you’ll also get a copy of the receipt to the e-mail related to your account).